Delivery and Fulfillment Policy

Order Processing
All orders placed through Ashline are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.

Shipping & Delivery
Ashline partners with third-party suppliers and logistics providers to fulfill
orders. Please allow approximately 5–15 business days for orders to arrive,
depending on the customer’s location, product availability, shipping carrier,
and customs processing.

Estimated delivery timelines are provided for guidance only and are not
guaranteed.

Order Tracking
Once an order has been shipped, customers will receive a confirmation email
containing tracking information where available. Customers may track their
order using the tracking link provided or via:
https://www.17track.net

Incorrect Address & Failed Delivery
Customers are responsible for ensuring that shipping information provided at
checkout is accurate and reliable. Ashline is not responsible for orders
shipped to incorrectly provided addresses or for delivery failures caused by
incorrect customer information.

Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees
imposed by the destination country. These charges are the responsibility of
the customer and are not included in the product price or shipping cost.

Delays Beyond Our Control
Ashline is not responsible for delays caused by customs inspections, carrier
issues, weather conditions, natural disasters, or other factors beyond our
reasonable control.

Digital Services
Where applicable, digital products or services are fulfilled electronically
and do not require physical delivery.